If you have received a service or purchased an item that has not met your requirements or has fallen short of expectations, following the necessary complaint procedures should be your first course of action.
If the supplier refuses to fix a faulty product or service, or issue you with a refund, depending on the product or service mis-sold, seeking legal advice is the next step. A lawyer will be able to explain the options available and advise on the best route to achieving a fast resolution to your consumer rights dispute.
Whether you are a making a complaint or defending a complaint, MJC LAW will work hard on your behalf to help resolve the dispute as efficiently and as economically as possible. Offering expert legal assistance tailored to suit each individual dispute, our solicitors provide straightforward and practical advice and are dedicated to achieving the best outcomes for our clients.
Approaching your case with sensitivity and understanding, our team will work alongside you to establish the core facts of the consumer dispute and offer advice and support throughout the resolution process.